[Resolved] Uttamvastra.com — Not giving refund

Anku Raja

from Solapur, Maharashtra

Address:	Surat, Gujarat
Website:	www.uttamvastra.com

I had ordered 2 suits and 1 kurti in February 2016 with online payment. Company person had cl me and inform that one product is not available and they r canceling my whole order and refund wl be given in march. My order no 254815.
I had sendrefund form and completed formalities. Not received refund amount 1999 rs..Try to contact customer care bt they wr telling wait...I m very disappointed with this.I wl complain further and take action if still not get response fromantic uttamvastra..

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Aug 8, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Anku,

I understand your concern to receive a refund for your Order: 254815.

We apologize for the delay and inconvenience caused for your order.

I've got your case escalated to our accounts department and will make sure to revert back to you in 4-5 working days with the status of your refund.

We appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team