[Resolved] Uttamvastra.com — Order not delivered yet

kowsi45

from Bengaluru, Karnataka

Address:	641004
Website:	uttamvastra.com

Hi,
we have placed the order (order no: 354450 )of 3 chudidhar sets and made payment of Rs 2097/-. We confirmed with the bank for the payment and it is successful from the bank's side. We still see the order status in website as pending and no shipping information was found. Please check this and get back to us at the earliest. This is very disappointing us for further purchases.

Thanks,
Kowsalya

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Mr.Kowsalya,

We have checked the status of your order no: 354450 for 3 Salwar Suits and see that you have placed an order on 5th April, 2016.

Please note that once you place an order, you receive a confirmation email stating that your order will reach your delivery address in 10-15 Days.

As It has just been 2 Days since you placed an order, I would like to assure you that your order will reach your given address within the above given time.

You will also receive a message with the tracking id and the name of courier who will deliver your product within 24 hours.

Appreciate your time and patience

Thanks & Regards

Uttamvastra Support Team