Uttamvastra.com — Pink fabric georgette designer lehenga chaniya choli (order no. 27847)

shyam28

from Delhi, Delhi

Address:

Indore, Madhya Pradesh, 452014

Dear Sir,
I have placed the order for Pink Fabric Georgette Designer Lehenga Chaniya Choli (order no. 27847) on 26th of Oct'15 for which the payment was paid in advance. There is no whereabouts of this order even after 6 months, nor my payment has been credited.
Is this the level of service that Uttam Vastra has???
We have been chasing you since then but haven't got any concrete reply from anywhere.
Pls treat this as a final reminder after that I will be proceed to place a complaint with customer forum...
Pls find below the mail received from you.
Thanks
Veena

From: Uttam Vastra
Date: Mon, Oct 26, 2015 at 4:02 PM
Subject: Your Uttam Vastra order from October 26, 2015 is complete
To: veena.[protected]@gmail.com

Your order is complete
Hi there. Your recent order on Uttam Vastra has been completed. Your order details are shown below for your reference:
Your order was shipped via Aramex
Tracking number is [protected]
Order: 27847
Product Quantity Price
Subtotal: Rs.580.00 (ex. tax)
Shipping: Rs.100.00 via Product Shipping
Discount for Credit Cards, Debit Cards, Net Banking, Cash Cards: -Rs.50.00
Tax: Rs.0.00
Payment Method: Credit Cards, Debit Cards, Net Banking, Cash Cards
Total: Rs.630.00
Product ImagePink Fabric Georgette Designer Lehenga Chaniya Choli
Sold by: FASHION STYLE 1 Rs.580.00 (ex. tax)

Was this information helpful?

No (0)

Yes (0)

Uttam Vastra customer support has been notified about the posted complaint.

Related Uttam Vastra reviews

View all 405 Uttam Vastra Reviews

Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Veena,

I would like to confirm that your amount of Rs. 630/- for Order No: 27847 has successfully refunded by us in your bank account which you have mentioned in the refund form. Below are the details:

Order No: 27847
Product Code: UV-12883
Amount: 630/-
Bank Reference No: [protected]
Date of refund initiated: 11th March 2016

You can also confirm the refund on your bank statement.

For any further assistance, you can contact us on [protected]@uttamvastra.in

Thanks & Regards

Uttamvastra Support Team

Sushma Saurbh

from Haldwani, Uttarakhand

Order number 320679
Repeated calls for return no action
Neft form filled but nobody had come to pick up the packet...
Please take your product and return my money
Kindly resolve my problem
Waiting for courier services to pick up the packet... Please take immediate action
Thanks

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Sushma,

We apologize for the inconvenience and delay to return your Order : 320679 for refund.

I would like to assure you that we have arranged a return pickup of your product on priority.

In the meanwhile, I would request you to fill your bank details on the refund form using the below given link.

http://goo.gl/forms/Ztb8GZthTL

Once your order reaches our store, we will initiate a refund to your bank account.

Thanks & Regards

Uttamvastra Support Team