[Resolved] Uttamvastra.com — Pink georgette lehenga not received yet payment was made on 3rd november | |||||
On 3rd november, i had purchase an order of pink geogertte lahenga. order no. 37474. and since now not received. i had called 100 times, many of times they did not receive nor response to our calls. on every calls the customer executive says a different view about the dispatch details of my product, no body keep there words. nor they had sent any mail regarding my order, i had said many a times. and the main thing, when i had told to give my tracking no. they had given the fake tracking no. which is invalid. and on every call they are saying it will take 7 days more, 2 days more. they are least bother and serious about the customer problem. i had left many mails regarding my problem but there is no reply from them. and all the contact numbers available on websites are non reachable. and they are nor returning my money back, nor they are confirm about my product delivery date. seriously i am fed up of these customer executive. Was this information helpful? | |||||
Complaint marked as Resolved
Uttam Vastra customer support has been notified about the posted complaint. Verified Support Dec 19, 2015 Uttam Vastra Customer Care's response Dear Nidhi, Apologize, for Your Order No.37474 are facing such kind of issues.. Your complain successfully forwarded to higher authority person n you will get solution as soon as possible... Your Tracking No: A33030888 Courier Name: DTDC Thank you, Uttamvastra Team. | |||||
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