[Resolved] Uttamvastra.com — Product is not delivered yet.....

ssunita

from Gurgaon, Haryana

Address:

395010

Hello
I'm Shail Singh
From Asia Handloom
129/8, 8 marla, model town
Gurgaon -122001
Haryana
I have booked 2 items on 3rd march 2016 ORDER NO.298380
but I have received only one item.We paid the Amount through COD of 2 item . And then I connected the costumer care service several time .But they didn't give me a sufficient reply.Last time I called them and want to refund the amount if they cannot deliver the my product.
Thank you

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Ms. Shail,

I apologize for the inconvenience caused due to delay in receiving one of your product in Order No: 298380.

As per our telephonic conversation, we have dispatched your missing product : UV-89777 (Latest Embroidered Designer Straight Suit) in order no: 298380 sent via Shree Tirupati Courier with tracking id:[protected]

Please be assured, the product will reach your address in a maximum of 6-7 working days.

We appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team