[Resolved]  Uttamvastra.com — Product is not good quality

Address:Ghaziabad, Uttar Pradesh, utter pradesh
Website:uttam vastra

I have purchased a suit from the craftsvilla site and after reviewing and opening of packing i see the quality of the suit is not satisfactory. The cloth of suit is very bad. The picture shown in the site and the fabric was looking good but in actual it is very bad. Kindly return back this suit and return my money. I willbe highly appreciated.
Thanks
My number is [protected]
Id [protected]@rediffmail.com
Order no. Is 418949
+1 photos
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Aug 8, 2021
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
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I have purchased a suit but it was not satisfactory because its fabric is very cheap. I am not satisfied with the fabric. Kindly return my product.
My order number is 418949. My Id is [protected]@rediffmail.com and my phone number is [protected].
Kindly return my money back.

Sir
I have purchased a suit from your site but after receiving the product I am very surprised that the material of the suit is very bad. That is not the same one as shown in the picture. Kindly return back this product as I am a regular customer of your site.

My orders no. Is 418949 in the name of sarika goel, 631 D Gulmohar green mohan nagar ghaziabad 201301 and my contact number is [protected].

Thanks Sarika Goel

I am not satisfied with the product because which fabric I had seen in the photo that is totally different and looking very cheap.

Kindly return this product
Material of the fabeic is very bad
Dear Sarika,

I apologize for the inconvenience caused for your order: 418949

As you have received a different product and material is not up to the mark, we can arrange a return pickup of your product and once your product reaches our store, we will issue a refund of the amount you have paid for your product.

For this, we require the below mentioned details

1) Photo o[censored]ttamvastra Invoice
2) Photo of Courier Delivery Invoice
3) Photo of your Product
4) Photo of your Bank Passbook

You can send us the above mentioned details on : [protected]@uttamvastra.in

Additionally, please fill the Refund Form using the below given link and Submit:

http://goo.gl/forms/Ztb8GZthTL

In case if reverse pickup is not done within 7-10 business days, we request you to “Self Return” your product to us (via any postal / courier services) on the below given address and we will issue a refund in your bank account for a Maximum of Rs. 100 per product towards the Self Return charges.

Our Address: 106, 107 Shri Mahavir Textile Market, Opp. Bhakti Dham Temple, Parvat Patiya, Magob, Surat – 395010, Gujarat

Note: - You have to fill the form printed on the back of your Uttamvastra Invoice and return to us with the product.

Thanks & Regards

Uttamvastra Support Team

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