Uttamvastra.com — Product is not of good quality

Psinghal99

from Mumbai, Maharashtra

Address:	380015
Website:	uttamvastra.com

Hello,

I want to return the product i had purchased from uttam vastra on april 12, 2016. My order no. Is 366994. I have put in a request on the site too but received no response for the same. Also i am trying to contact you since a long time but none of my calls are being answered by you. I don't know how to reach you guys. There's no valid contact number or email id.

Please let me know the procedure of returning the product and getting the refund for my product.

Regards,
Priyanka singhal

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Priyanka,

This is regarding Your Order No: 366994

You can contact us via email on "[protected]@uttamvastra.in" or Call our customer care team on :[protected]. Our contact details are available on our website : www.uttamvastra.com

I also see that you have contacted us via email today and we have replied to your query.

As per our Policy, we can only accept replacement or refund request for the product you order within 10-15 days after delivery.

As your product was delivered on April 20, 2016 it exceeds the time limit for the replacement or refund process.

You can also check our terms and conditions for replacement or refund policy on the link below:

http://www.uttamvastra.com/easyreturn

For any further assistance, you can write to us or contact our customer care number, we will be happy to assist you.

Thanks & Regards

Uttamvastra Support Team