[Resolved] Uttamvastra.com — Refund not received

Vipulpurohit999

from Ahmedabad, Gujarat

Address:

Surat, Gujarat

I have purchased one dress material from uttam vastra vide no 273261 dtd. 23rd feb. 2016. unfortunately defective material was received in bag. i have returned the same on 27 feb and the same was received by uttam vastra - surat by 29th of feb. 2016. i have also submitted my bank account detail on 29th feb. for payment transaction.

value - 699+180 = 879/=

after repeated reminder they were deposit just rs. 100 /= insted of total rs. 879/=. after more and repeated reminder at their customer care but no proper reply and also not received my payment still today. whenever i call at customer call center their reply is the same that your money will deposit in next 5 to 6 days.

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Mr. Vipul,

Please accept our sincere apology for this kind of inconvenience.

I hope will prevent such an annoying thing ever happening to any of our customers again.

We will make sure that the refund of your remaining amount be transferred to your Account within 3-4 working days.

Appreciate your time and co-operation.

For further assistance, contact us at [protected]@uttamvastra.in or [protected]@uttamvastra.com

Thanks & Regards,
Uttamvastra Support Team.