Uttamvastra.com — Not getting my products or any response from company

nupu

from Mumbai, Maharashtra

Address:	Surat, Gujarat, 395003
Website:	Uttamvastra

I had ordered two dresses by online payment basis on 21 Jan 2016. Money has been deducted from my account. But my order has not delivered yet. I'd call 7 to 8 times.But all the time the customer care o[censored]ttamvastra gives a stupid reasons that your product will be delivered in 2 to 3 days. They only apolosize due to it. Tomorrow I had talked to Senior Customer Executive named Manoj, he gave me an assurance that we will respond you. Please resolve my problem as early as possible.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear nupu,

Apologize for facing such kind of issue.

Your request has forward in our Purchase Dept.

We will try to resolve your query earlier.

If you have any question regarding delivery or refund Contact - [protected]@uttamvastra.com

Regards,
Uttamvastra Support Team,
Help Line No:[protected]

nupu

from Mumbai, Maharashtra

Not getting my products till this date[protected]. Customer executive only gives me assurance that you will get your products. They stated in their website that we will respond in 7 working days. Today, crossed 21 days of ordered product exact 3 times more days... shocking... RSVP...