Uttar Pradesh Power Corporation [UPPCL] — detail for account id [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

Sir we have sold the propery 4 yrs ago and the new owner of property has taken new electricity connection now after 4 yrs. Someone called us and say you have to pay your bill of rs ×××××× and when i tried to check online about the status of meter cant get any information then tried calling toll free no. They are not helping
So now what to do
What is status of acnt id [protected] is it got disconnected prmntly?