Vacations Gateway — Wrong commitment at the selling of package

Dear Sir,
Greeting of the day!!
As per your complain we would like to inform you that you were agree with our holiday package and you have already given confirmation on package and also we would like to inform you that our package is valid for only one year and now your package has been expire so there is no point of dispute.
Hope you will understand the same.

Thanks & regards
Vacations gateway.

Kind Attention: VACATIONS GATEWAY

How you are saying that "your package is valid for one year and now your package has been expire so there is no point of dispute".

I would like to inform you that I have taken package only because I required one mobile phone at that time.

Proof of same is enclosed herewith:

From: Vacations Gateway Deals
Subject: : !!! Referral gift only for today !!!
To: "chhabra.vimal"
Date: Wednesday, November 19, 2014, 5:26 PM
Dear Sir,

As
discussed with you about referral scheme gift if
you
register holiday
package today, will enter in referral scheme
than you can choose any one
gift today, you will get absolutely free today .

No. of Referrals
Gifts
7
Tablet
10
Blackberry Phone
Thanks & Regards
[protected]

Regarding holiday package also which I have availed after a long battle with your company, there is not much to say on that. If you check your database, you will feel yourself how badly I was getting disturbed while dealing with your persons Mr. Ram Kumar, Mr. Atul and some of them didn't bother even how to talk to customers.
I have given you enough proofs on that how I was cheated at the selling of holiday package to me. Moreover, the hotel given to me is not as per my entitlement. I wanted to stay in Le-quadri Hotel at Kuala Lumpur but you have given me some other option saying that there is no booking available in any other Hotel.

I want my clear cut compensation on the mental agony which I have faced in last one year dealing with your company and company persons.

Awaiting Reply...

Dear Sir,
Greeting of the day!!
As per your complain we would like to inform you that we provide holiday voucher and if you are talking about gift it is based on our referral scheme and our package is valid for only one year not more than this so there is no point of dispute.

Again and Again, Same Old Story.

Repeatedly I Keep on telling you that I got your holiday Voucher on the same date itself by Mr. Ram Kumar provided that I have been offered mobile phone, The proof of the same is enclosed herewith:

from: vacations gateway deals
subject: :!!! Referral gift only for today!!!
to: "chhabra. Vimal"
date: wednesday, november 19, 2014, 5:26 pm
dear sir,

as
discussed with you about referral scheme gift if
You
register holiday
package today, will enter in referral scheme
than you can choose any one
gift today, you will get absolutely free today.
no. Of referrals
Gifts
7
tablet
10
blackberry phone

thanks & regards
[protected]

From last year, I keep on telling you the same thing, but every time when I made a call to your office, I have been provided only the assurance, that we need to activate your VG Code, then gift has to come from your Mumbai office.
All fake, You people have disturbed me a lot last year, enough number of calls have been made to you, some of your employees have even not bothered that how to talk to a customer.

In the end, You have made me a fool by selling your holiday package by offering a mobile phone, Neither you have provided mobile phone to me, nor your holiday package is as per my entitlement. I have stayed at MAY VIEW GLORY HOTEL, Kualalumpur, which is not as per entitlement.

ONCE AGAIN, I WANT CLEAR CUT COMPENSATION ON THE MENTAL AGONY WHICH I HAVE FACED IN THE LAST ONE YEAR DEALING WITH YOUR COMPANY.

Dear Sir,
Greeting of the day!!
As per your complain we would like to inform you that we provide holiday voucher and if you are talking about gift it is based on our referral scheme and our package is valid for only one year not more than this so there is no point of dispute

Nothing was based on your referral scheme. Have you seen your complaints section. You did the same thing to number of innocent customers.

I suffered a lot dealing with your customer care people, they have no sense in dealing with the customers, they talk very smartly while selling the packages based on the gift, after selling they only keep on ignoring you.

Lots of mails, I have forwarded it to you.

In the end, You have made me a fool by selling your holiday package by offering a mobile phone, Neither you have provided mobile phone to me, nor your holiday package is as per my entitlement. I have stayed at MAY VIEW GLORY HOTEL, Kualalumpur, which is not as per entitlemen

Once and For All, Are you ready to give me COMPENSATION ON THE MENTAL AGONY WHICH I HAVE FACED IN THE LAST ONE YEAR DEALING WITH YOUR COMPANY, .