Vakilsearch Legal Solutions — Extreme Inefficiency with Delay Leading to Losses - Ticket No.308104

Address:Chennai, Tamil Nadu, 560038
Website:vakilsearch.com

Hi,

We have paid the entire amount to register our company Muscaria Health Care Solutions Pvt. Ltd. by using Vakil Search. We had submitted all the relevant documents for registration in the past two months. It has been an endless back and forth by the team who we corresponded with and we've already been delayed inordinately. Further, we've submitted the final form containing all of the director information and the signatures from all the cofounders. On Friday evening, we received a mail asking us to submit the registration paper again, along with a commercial use paper. We had already submitted our rent agreement along with an NOC from the owner and your team had accepted the same and proceeded. Now suddenly, you came back to us asking for these extra papers for office registration without any explanation as to why these are required. If such an agreement was required, then why weren't we communicated the same earlier ? How is it professional from your firm to not have vetted the agreements originally and ask us for additional documents at the last hour. Today, we received another message from your company telling us that this was the last date for submission failing which our registration would be pushed to March. We are a startup at its infancy and we have a number of documents that we need to close down. We are currently talking to investors and are in the danger of not closing out agreements as a result of this blatant incompetency that has been showed by Vakilsearch. We would like this to be resolved at the earliest instead of being sent out mails at the last hour which was essentially because your team could not do their work correctly. Please respond at the earliest. Any losses that are caused due to this gross negligence will lead to taking up the matter with higher authorities.

Regards,
Mayank
Was this information helpful?
No (0)
Yes (0)
VakilSearch Legal Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VakilSearch Legal Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    86
    Pending
    18
    Resolved
    28
    VakilSearch Legal Solutions Phone
    +91 72 0036 5365
    VakilSearch Legal Solutions Address
    Prince Info Park, A-5th Floor, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all VakilSearch Legal Solutions contact information