Varafi — Amount not refunded since 2 months

Website:varafi.com

I had booked 4 tickets for Srinagar to Pune on 12th December 2022 through Varafi. Spent Rs. 29660 on the tickets.
One day before the departure on 10th March 2023, got a call from Varafi support that my ticket is aborted and cannot travel through that ticket.
And they will refund my money in 3 to 5 days.
But it is around 2 months they have not refunded my money.
I have called their customer support numerous times and also sent an emails to their support mail but they are just saying money will be refunded in 3 to 5 days.
This is to be dealt very strictly as they are cheating people and not giving back my hard earned money.

Booking ID - VID[protected]
Passenger Name - Asif H. Rangooni
4 Persons
Amount to be refunded - Rs. 29660
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Comments

Still the amount is not credited, these people are big cheaters.
ahrangooni's [Complaint's author] reply, Jun 9, 2023
Consumer court, can you please help? These people are still not refunding the money and just giving vague excuses.
They are dong broad day cheating and not refunding our hard earned money. It has been now 4 months.
Please help.
Consumer court, can you please help? These people are still not refunding the money and just giving vague excuses.
They are dong broad day cheating and not refunding our hard earned money. It has been now 4 months.

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