[Resolved]  Vasanth & Co — Product not delivered on time

Vasanth & Co located at Usman road, T-Nagar, Chennai has failed to deliver product on Sep 2 (purchased date Aug 15th). I bet this is the case with all Vasanth & Co stores. They only provide reasons for the delay such as the product coming from x places, it's being couriered. If they don't have control over their logistics or stock availability, then they should give a false date expectation.

People, who work there are very good people. However, they lack the tools to help them with stock availability and logistics. When I ask for some stock, they have to manually go check the corners and let me know. This is a lot of waste and inefficient.

They need to work on logistics and stock availability. It's not 1990's, generation has changed. Even a Rs.100 product shipped by Amazon tells me when my product will be received and they deliver on their promises.

If Vasanth & Co doesn't change, then they are not going to stay in the market.