[Resolved] Vasanth & Co — Received a used Display TV instead of new TV

[Resolved] Vasanth & Co — Received a used Display TV instead of new TV

M Mahaganesh Rajakutty Jun 14, 2021 This thread was updated on Jun 14, 2021

Hi, Last week purchased Sony Bravia 32” LED TV. Order ID : 45489. When we opened the box we are shocked to receive an used display TV instead of new TV . Also mounting table stand is missing in the box. This is totally not acceptable and request to replace the TV immediately with new TV. Request your immediate action. Regards R.Mahaganesh. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint.
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Vasanth & Co Customer Care

from Delhi, Delhi

Jun 14, 2021

Verified Support

Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.

Mahaganesh's reply, Jun 26, 2021

My mobile no: 9790787123. Please provide the email ID to send the complaint. So far no response received even after multiple follow ups.