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Verma Travels Complaints & Reviews

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Last updated Mar 18, 2024
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Shop No. 08, Ambetkar Parisar, MP Nagar
Bhopal
Bhopal District
Madhya Pradesh
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462011

Verma Travels reviews & complaints page 2

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F
frustrateduser
from Pune, Maharashtra
Dec 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding misdirection of boarding/pickup points even confirmed from travel agency prior to start the journey

Address:Mumbai
Website:www.vermatravelsindia.com

Today[protected], I was suppose to travel from Pune to Bhopal. I've book bus ticket using redbus app choosing verma bus travels as I travel from this travel agency many times before.

Prior to start the journey, I've got a call from the verma travel's customer care, that my seat number is changed and the timing of pickup is also changed. So they confirm the timing and the pickup location for which I've agreed.br...
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P
Pratulacharya
from Bhopal, Madhya Pradesh
Oct 22, 2022
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Refund required against Fraudulent Verma bus service

I am traveling from Pune to bhopal from verma bus no. Mp 04 PA 0693, Bus PNR AU[protected]
Bus timing was 18:40 on 21st oct'22 in Pune.
Bus came at 20:10...
Bus timing was to reach in Bhopal at 8:45 AM on 22nd oct'22.
But i am writing this mail for complaint at 8:30AM on 22nd Oct'22, but still bus haven't even crossed Maharashtra border and Bhopal is still 350KM away...

I have lot o[censored]rgent matters...
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B
bharat sanodiya
from Jabalpur, Madhya Pradesh
Sep 23, 2022
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Unfit bus

Dear Verma team,
Need to maintenance for your bus.
On 18 sep 2022, for Bhopal to seoni, I booked a bus, bus tyre blast three time. That's by bus late 8 hours....
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S
sagar pathade
Sep 21, 2022
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Not getting to the right place

Address:HOUSE NO 276 PATEL WARD NEAR SBI BANK MULTAI

Sir,
I was book ticket from bhopal to indore on 20 /09/2022. but drop me outside on Bypass. So that's why I am not able to reach at the choti gwaltoly indor office of Verma travels. I am pay to cab again 100 Rs. When I am asking to conductor he was using abusing word and he was drunk also.If iit problem not resolved I will register legal complaint against Verma travels....
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I am Namrata Gupta
Sep 11, 2022
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Very poor service bus is never on time

Plz do not trust on this travel agency as bus is delayed for more than 1 hr than its mentioned time I have been waiting for last 2 hrs yet on enquiry counter they kept on telling bus is still more 1 hr late Do not trust on this agency it is a big fraud and waste of travellers time...
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First of all Verma travels office will not pick your call, doesn't seem that they are supportive. I have sent a parcel through Verma Bus from Bhopal to Multai and I have paid 100Rs for that, while collecting the parcel from Multai they are asking for 20 Rs more, I ask them why you are charging 20 extra they said this is the charge of parcel loading and unloading and picking and delivering to you. I refused to pay that 20 Rs amount. Verma...
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@goamp
from Nashik, Maharashtra
Sep 4, 2022
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Reserve seat give to other passenger

Address:Malegaon, Nashik

I was book ticket on 3 sep 2022 from Pithampur to Nashik 15U, but bus attendant gives my reserve seat to other random person and when bus reach at my location that time bus attendant give me random other seat at lower side so and bus driver and attendant talked with me in bad manner and very rude behaviour I think verma travel management take strict action on this matter...
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A
Akash Gawarleg
Aug 14, 2022
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Low quality services

Address:Indore

MP 04 PA 4354 ...sabhi sets full hai fir bhi extra person ko lete jaa rhe hai..bus me league bhi hai...or conductor or driver communi cation bhi boht bura hai or clipper set me bhi 4 person bethe hai....
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N
Nikhilrawat999999
from Lucknow, Uttar Pradesh
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Worst facility

Address:Bhopal
Website:Verma

Worst facility in verma travel as there is no curtains, charging plugs is not working, AC is not working properly as it was AC bus so, i want to complain against verma travel . The price and the facility will not matched as they gave worst facility so they refund the money to the costumer. Or they fix there buses problems....
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A
Akash Sompura
Jun 27, 2022
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Misbehaving

I booked a bus from verma travels bhopal and travel to jaipur with
Vehicle Number:UP 75 M 4534
We probably doesnt know how bad this is.
The two drivers dont care about anyones. They misbehaving with every pessenger. If we try to talk with them (even nicely), they will just ignore you as if you were transparent or didnt exist.
The bus is not clean and bedsheet is so derty even smelling also.
They refused...
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D
Deepaksingh Fauzdar
Jun 14, 2022
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All staff and bus issues

Address:Jaipur

Bus no. CG07aCG2870 ye bus Bhopal se Hyderabad ke liye hai iska staff bahut h kharab hai maine jaipur s single sleeper karaya but baha s sharing kar diya maine staff ko bola to un logo ne suna h nhi late night mujhe uta kar bolte hai tumhara sleeper change ho gaya hai mujhe peetne ki dhamki dete hai galat word ka use karte hai bus driver ka naam Bablu hai bolte hai ye Rajsthan nhi hai very bad behaviour...aur bus b ek dam bekara nahi to ac...
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R
Rishikesh Dalavi
May 23, 2022
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Hygiene, punctuality, professionalism not maintained.

The bus no. MP 04 PA 5425 does not have any hygiene. The curtains are all dirty, seats are torn and covered with a white cloth with all those stains, the AC does not have a controls, it is just open and when asked to resolve the issue, the conductor as well as the driver completely ignored, the TV is never on, the speakers are broken (photos attached.). The bus is not at all appropriate considering the charges (2065₹ pune-bhopal). The conductor...
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Address:Varma travels, ISBT bhopal madhya pradesh.
Website:www.vermatravelsindia.com/m/#/tabs/home

Dear Team,
This is regarding my journey on 11-12 may from pune (Sangamwadi) to Bhopal (Isbt), ticket no. is - TR6A46818676

bus was supposed to come at sangamwadi bus stop at 06:50 pm but it reached there at 7:30pm (almost 45 mins delay) and next day on 12th may bus reached to isbt bhopal at 4pm instead of 10am (6hours delay). Bus staff is saying there were some technical issues in bus but that is not my concern. Bus...
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S
suchitkumar sonwane
May 8, 2022
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Scrap Bus is running on Mumbai to Bhopal

They are running "Scrap" multi axle volvo on Mumbai Bhopal route. If you have strong vertebrae then dare to travel with Verma Travels volvo...
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R
Rao Kritika
Apr 30, 2022
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The behavior of conductor

Address:Bhopal

The conductor of bus from bhopal to indore of timing 8pm to 10:45pm dated 30 April does not talk to passenger properly and talk in a very rude way.
The conductor told me 'ess samay koi kambal use karta hai kya tujhe sharam nahi aae ' and ' Pehli bar ac bus mai baitho ho kya' and told me to fold my blanket. I request you to please take action against them....
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R
Rahi Dwivedi
from Dalsingh Sarai, Bihar
Apr 24, 2022
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Verma Bus ### carry 70% Parcels rather than carrying Passengers

PNR - 3942517
Bus No. - UP75 M4534

### are operating this Verma Travels & making our country down.
There are lots of complaints & nobody is looking the issues passengers are facing :-
1. Cancelled the 9PM bus for Bhopal & informing 30 min before for another bus which was also 1 hour before the previous bus timing.
2. Luggage rack of the bus was full of parcels so I wasn't allowed...
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S
Sandeep Tambe 1
from Pune, Maharashtra
Apr 18, 2022
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Risky travel after breaking of the glass

Bus from Bhopal to Pune on 17/04/2022 @ 5:35 pm from Bhopal. Bus No: MP 04 PA 5425 and Driver details: Sattar (Volvo), [protected], Coach No: - Verma Travels

Bus was hit by stone. Window glass was broken near indore. Still driver taken the bus to pune without taking proper care. No proper cleaning of glass was done. pieces of glass were everywhere in the bus, on bed sheet, in blanket. No alternative bedsheet and blankets were...
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R
Ravi Diwakaran
Feb 12, 2022
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Service to consumer

Worst service, just money makers. Very dirty bus, broken seats. Want of charge full money for sleeper coaches and provides push back seats instead. Non supportive staff....
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H
Harinderv
from Palwal, Haryana
Dec 30, 2021
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My order is not received

Address:6/657, Krishna colony palwal, near - Amba jewellers Palwal ( HR) 121102

I have purchased a jacket from your side on 22/12/2021 at 9:39 am. But i have not received my order tracking links and My order details. After order this message received.

TransactionNo. [protected] for Rs 549.00 done for LALJIBHAI PANCHABHAI KATARIYA has succeeded from payu team....
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S
SmaZa
from Thane, Maharashtra
Dec 19, 2021
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No any priorities to travellers coming from long distance.

Address:Thane, bhopal

Bus driver name Saleem bhai, driving MP 04 PA 3877, hasn't any concerned about company and travellers policy.
Today bus arrived in lko at 5.40 am and it's 9.40 and we had not reached 9.40 am and we'd not reached Faizabad..
Driver is taking every single standing passengers from the road..

Hopefully money is going to Company.....
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