Via — I didn't receive my refund amount

As we know that all the flights has been canceled due to current conditions and even the amount has been refunded by goair on 27/03/2020. But i didn't receive any amount in my bank account.
Reference no =[protected]
Pnr= vdt8mk
Please check the details and respond to my complaint whether the amount has been refunded or not. It's already been 7 days from the day the amount has been refunded. Please check when will i receive it in my bank account.