Videocon D2H — Online Recharge Failed and Amount deducted

haridaskpillai

from Phirangipuram, Andhra Pradesh

Address:

Ernakulam, Kerala

Hi, I used the http://www.videocond2h.com/ portal for recharging the d2h. After paying the amount from bank portal it showed the network problem. But my money got deducted. I charged it for Rs.253 . I called the customer care also. He said the recharge amount was not reflecting . Again I recharged it from paytm.com and got it recharged. Please let me know the un-successful recharge amount will be credited back to my account? My customer Id: 57918815 Failed transaction details: SBI Netbanking, transaction ref number: IG0ASVMZ12 Regards, Haridas

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Comments

Man83der

I recharged my Videocon D2H account No.[protected] with 840₹ using Airtel payments Bank on Nov 3, 2020. My amount got deducted in Airtel Payments Bank Account and I received a transaction Id also. But D2H customer care replied that they have not received the sum. Please help me. I am uploading the screenshot from my phone showing transaction Id. Please solve my case.

d2h Customer Care's response, Nov 6, 2020

Verified Support

Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards