[Resolved] Videocon D2H — The Payment has succeeded, but the Recharge operation has failed | |||
Dear Sir/Madam I recharged my account on Videocon website through HDFC debit card for which amount was debited from my bank account but wasn't credited to my d2h account. I tried contacting customer care but that wasn't of much help either. I received the following message: The Payment has succeeded, but the Recharge operation has failed. The payment may be posted in your d2h account id 45086111 if successful or refunded within 36 hours. In case it is not done kindly contact Customer Service no [protected] and quote your Payment Reference No:[protected] and they will assist you in getting the credit. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sir/Madam I recharged my account on Videocon website through Citibank debit card for which amount was debited from my bank account but wasn't credited to my d2h account. I tried contacting customer care but as usual that wasn't of much help . I received the following message: The Payment has succeeded, but the Recharge operation has failed. The payment may be posted in your d2h account id[protected] if successful or refunded within 36 hours. In case it is not done kindly contact Customer Service no [protected] and quote your Payment Reference No:[protected] and they will assist you in getting the credit.
Its just about a month that i had this connection and im having lot issue with videocon and Im sure that i will not suggest anyone for a videocon connection.
Its just about a month that i had this connection and im having lot issue with videocon and Im sure that i will not suggest anyone for a videocon connection.
Dear Videocon,
Today I tried recharging my dth with netbanking. I got following status. Also AMOUNT debited from my account. Please help me. and why reference no is 0?
The Payment has succeeded, but the Recharge operation has failed.
Kindly contact Customer Service at[protected] and quote your Payment Reference
No: 0 and your Web Transaction Id ********** and they will assist you in getting the
credit
Today I tried recharging my dth with netbanking. I got following status. Also AMOUNT debited from my account. Please help me. and why reference no is 0?
The Payment has succeeded, but the Recharge operation has failed.
Kindly contact Customer Service at[protected] and quote your Payment Reference
No: 0 and your Web Transaction Id ********** and they will assist you in getting the
credit
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We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon d2h Team