Vijay Sales — After sales service

vilwadriraju

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400604

I had bought a Godrej Convection Microwave from Vijay Sales, Tip Top Plaza Hotel, L B S Marg. Thane West.
The lights in it are not working now.
I went to Vijay Sales, Customer Care on Friday 3rd March 2017.
The staff there PROMISED me that the technician would come to my place on Tuesday 7th if not on Monday 6th. To my request to send the technician on Saturday 4th she replied in the negative. But when I requested again to send on Monday, she agreed.

We are on Thursday 9th and yet their person has not come to my place.

Not only that NOBODY has contacted me as yet to let me know what is happening.

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Vijay Sales customer support has been notified about the posted complaint.