[Resolved]  Vijay Sales — Complaint for Voltas AC not working

Address:

Mumbai City, Maharashtra

Dear Sir/Madam - This is to inform you that i have purchase the Voltas AC on 7th June against bill No. 32-VSI07d -14SJAO58, ORD/SIAO No. 32-VSI06-14SO838, Item code - 32321e[protected] from your Vasai branch. Sorry to inform but the AC stopped working within 1 month itself.I launched complaint with your customer care they informed person will come and repair the same within 48 hrs.Today your person visited my place, just saw at the AC and informed that it will take 5-6 days to repair the same. This to inform you that we have purchase the AC by paying full amount but now when we launched the complaint why it should take one week to repair the AC. Vijay Sales has good rapport in the market then Why so laziness in doing the things quickly. We have our own training class and due AC not working we as well as our students are getting problems. Hope you will understand the same.We hope that you will consider my complaint on prior stage and solve the problem in one day i.e. today itself. Awaiitng for your immediate response. Thanks - Yogita.