[Resolved]  Vijay Sales — Defective handset received of Sony Xperia M2.Purchased from vijay sales(mira road)

Address:

Mumbai City, Maharashtra

I have purchased Xperia M2 Dated 9-Oct'12 and have done complaint regarding hardware issues to Vijay Sales. But as per them, they will not replace the mobile once the mobile sold.Also i went to Sony Customer service and got DOA(Dead on Arrival) certificate, even after that none of them is taking initiative to replace a new handset. DOA no.-D[protected] All the procedure have been done by self, But at least i can expect some follow up from Vijay Sales With Sony regarding my Cell phone as am their customer.. What is the role of Vijay sales once the product is sold?? Its better to purchase from local shop where you also get some discount rather than purchasing from vijay sales But Once the handset is sold, they are least bothered.