Vijay Sales — Hitachi Split AC 1.5 ton

Address:

VIjay sales dilshad garden branch

Hi
I have bought a Hitachi split inverter AC of 1.5 ton on 15th March 2023 from Vijay sales dilshad garden branch and after installation I did not use the ac since the weather did not demand.
On April 15th due to scorching heat of Delhi I switched on the ac and realised that AC is not cooling at all. After filing the complaint to vijay sales, person from Hitachi came and told that gas is leaking.
That is such a bad customer experience that one can get after putting on huge investment on an AC and in return getting this outcome. AC leakage problem generally comes after 2-3 years o[censored]sage.

I want new ac replacement as I do not trust the one that has been installed as I don't want to have some quick fix by doing some welding in coil or something in new ac. This is absolutely unacceptable.

@vijaysales
@hitachi