[Resolved]  Vijay Sales — Horrible Service and Absolute Unaccountability

Address:

Mumbai City, Maharashtra

I purchased a 1 ton Voltas split air conditioner from Vijay Sales Andheri East office on 10th or 11th June.The sales person Mr. Ajay Tiwari promised me about the excellent service of Vijay Sales. When the airconditioner arrived the next day, there was no remote of warranty card with it. I called up their office and spoke to two ladies one of whom was name Sarika. they assured toi send the same next day and it did not come. Again following day I called up and made several calls. They promised to deliver it. After that is has been a series of calls and personal visits to their shop; but even till today the remote as not come. from the past 10 days i am unable to operate my a/c inspite of giving them full payment. today once again i had to send my person and their sales lady Sweta is posing as if she is making a big favour by giving the remote. The sales person Ajay Tiwari is a No. 1 liar and does not care about customers. I get a feeling that there is no accounatbility in Vijay Sales nowadays. Everybody does what they want and leaves the customer high and dry. Inspite of cheap online offers, I chose Vijay Sales and have been a loyalist for more than a decade, but never again will i buy from them.