Vijay Sales — I have ordered phone from Vijay sales is not delivert yet

Address:Bangalore

I ordered an iPhone 15 plus from Vijay sales on 6 th Jan and according to the mail it was supposed to come on 10 th but even after two days of the deadline. I have not received my order, and they are not giving any tracking ID on the tracking page.

I have called many times to they customer service that keep telling me that they escalated but no response is coming I even mailed them but they have not replied yet.
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    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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