Vijay Sales — Iphone 13 pro not delivered

Hi,

I bought an iphone13 pro from the Vijay sales website on 30 December 2021. My order no is:VS[protected]

I was told at the time of ordering that delivery will happen in the next 1-3 working days. I have followed up on a phone call with the support team regarding my order as there was no update.

Today I received a call that my order is not available for delivery and my order will be canceled and there is no other solution.

This is extremely frustrating and disheartening at the same time. I have paid the full amount of INR 113, 900/- to buy the phone and VIJAY SALES is not able to FULFIL the order. If this was the case at the beginning, then you guys should not have taken the order in the first place. Now my money is with VIJAY SALES for a good 15 days.

I am disappointed because I wanted this product for my personal use. I have bought my earlier phones from Vijay sales in the past.

I have placed the order with high expectations from VIJAY SALES but this time I am not happy with the service from your end.

I would still appreciate it if you could complete the order and deliver the product for which I have trusted VIJAY SALES.

Thanks
Vaibhav Sharma