Vijay Sales — lg uhd led 55 inch tv - red vertical line issue on screen display

Address:

Ahmedabad, Gujarat

I bought lg uhd led tv 55 inch from vijay sales, ashram road branch, ahmedabad on 12th of august 2018. On 23rd of august, i faced an issue of red vertical line appears on the screen display and immediately i called vijay sales ashram road branch and complained about it. The next day 24th of august, technician visited of lg company and he told me very clearly it's a major tv fault. He asked me what you want now and i told very clearly "i want simply replacement of it and replacement should be brand new tv because it's not only 15 days of buying it and such issue occurred and i'm totally unhappy for this with this product, vijay sales and lg. I don't want any other option, i just want replacement of it and that's what i have paid for and if you can't do that simply take it back and return my payment back".
On 25th of august, i called ashram road branch to inform them about technician visit and replacement of it. They told me that till tuesday they will inform me about what action they will take once they will get an answer from lg company. See that's their look out, my thing is i have paid such a huge amount for it so i just and just want a replacement of it and in replacement i want new tv only. They were just not reacting to what i m saying and it's totally unacceptable and i'm unhappy towards their services and the way they handle it.
Before they tell me about repairment or any other option, i want to make a complain about it that i want replacement of it and if that's not possible for them refund my money back i don't want this product and take this product back. I'm very straightforward from my side. Please take this complaint seriously as i have paid a lot of money for this tv and i don't want any compromise in it.