Vijay Sales — Non delivery of material despite of payment and making false promises

Address:

Noida, sector 18 ,Atta Market,Uttar pradesh

I have purchased a fridge and RO from M/s. Vijay Sales, Noida sector 18 branch on 16.06.2021 and I have paid full amount against the purchase sales order with invoice no. UND- B- SOA1826. The sales executive and their in- charge repeteadly convinced to me that the purchased items will be delivered by 17.06.2021.Although they delivered the fridge but they were failed to deliver the RO. On enquiring with customer care they mailed that the material will be delivered shortly but on enquiring about firm date they did not responded and on phone calls sales executive falsely claiming that it will be delivered today and the days passed on .Till 21.06.2021 RO has not been delivered. This is breach of trust as if M/s. Vijay Sales has informed about the delivery issue, I would have not purchased RO from them.Now my request is that to refund my money which is paid to M/s.Vijay Sales against the RO purchase .

Regards

Vivek Rai [protected]