Vijay Sales — Product processing after a week of placing order

I have placed an order for a 2021 Asus Zephyrus G14 more than a week ago. Received 0 emails from Vijay Sales since then. Their phone support is useless- they simply say they have escalated the issue everyday until yesterday when one of them told me they don't think the product has even been assigned to me!!!

Totally helpless, devoid of all updates. Would strongly recommend against ordering any expensive electronic from here. They have no idea of what they have in stock or not. They will take your money and just dissappear.

PLEASE TELL ME WHAT IS THE STATUS OF MY ORDER. Do you even have it in stock????
Was this information helpful?
No (0)
Yes (0)
Vijay Sales customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijay Sales
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1468
    Pending
    0
    Resolved
    261
    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Vijay Sales contact information