Vijay Sales — Technician Delay and false promise

Address:

26 Sindhuwadi MG Road

Complaint regarding unsatisfactory customer service of your service center.

On 15th June, I have visited your store to purchase washing and microwave before booking only I had already confirmed its urgent and need it to installed asap, while purching the manager had promised the technician will visit in 24 hrs from the time of purchase and since then he hasn't. Its been a 4 days no response nor didi the customer service person responded nor did they provide any help.

The customer agent just kept promising we will resolve it today and it went on for 3 days. The way of dealing a customer is not satisfactory. I request to kindly look into the matter and take necessary action.

Thanking you sir,

Yours sincerely,