Vijay Sales — Update on the product delivery

Address:	VIJAY SALES, CTS No. 220/ 16 - 17, Patel Estate Road, Near Telephone Exchange & 24 Karat, Opposite Patel Industry, Jogeshwari - (West), Mumbai -400102
Website:	www.vijaysales.com

One of the worst experience with Vijay sales customer care as i have placed an order for an iphone 15plus on 6th Jan and it was showing 3 days for the delivery of the product, its 12th of Jan and still the order has not been delivered i contacted then every for for the status of the delivery but the customer care executives have no idea about the product everytime i have been getting the same revert that they will be asking the concern team to revert back on the mail or they will be arranging a call back. I called them today as well for the same but the same answer was given by the executive name Urmi and a strange thing happened which was very unprofessional when i asked her to transfer the call to her Manager as she was not giving me a proper answer she put my call on hold and the disconnected the call after keeping me on hold for 2-3 minutes. I called again and then some other person called Sakshi picked up the call took the details and she informed as there was stock issue the delivery was delayed and it will take more 4-5 days to get the update on the product. Still no confirmation on the product delivery
Requesting Vijay Sales to kindly give an update on my purchase order no : VS[protected]