Vijay Sales — Water leaking from air conditioning unit

Address:

Mumbai City, Maharashtra, 400080

Water is leaking from the split ac internal unit when it is switched on. Due to this my wall and my bed is spoilt and can't switch on the air conditioner as water keeps leaking through out the night. This is happening for the second time after 2 services provided by the company.
And when writing a complaint you guys are asking me to write something with 350 words or more. Is it an essay writing competition. They say in its too short to get resolved. What kind of complaint portal is this.