Vijay Sales — Window AC 1 ton

Address:

Sector 18 Noida

I purchased a Voltas 1 ton window AC serial no 4011236A19DC05507 from Vijay Sales on 18 Mar 2021 . This has been registered in your system vide ref no [protected]
VIJAY sales sent a carpenter to fix the AC on 20 mar who obviously had no knowledge of the tech functionality of the AC
On fixing I pointed out to this carpenter that the Air swing function was not working to which he said the air swing is to be done manually and left
Not satisfied I lodged a request with your call center who sent your mechanic yesterday who informed that a lock which holds the airspace MF with the motor was missing and air swing was non fuctional due to that reason
He promised to come next day withe lock to fix it
Regrettably this has not been done
Very disappointing. Pl take note and send your technician to fix it with the lock