Vijaya Bank — Debit card charged twice

Address:	560001
Website:	www.vijayabank.co.in

I am an A/c holder at Vijaya Bank Malakpet Branch and my A/c no: is [protected]. On 21st December 2016 when I shopped at DMart and paid through my Debit card there was a network error first time my card was swiped but the amount got deducted from my account. I have made numerous complaints at Vijaya Bank Malakpet Branch and they are saying that they have done the needful and the Head office is not taking action and hence the delay. It is now 2 months and still I have not got back my amount. I want to know is this how Vijaya Bank treats its customers and puts them through inconvenience I have lost a lot of my time chasing this complaint. I hope there will be quick action taken against any careless employees who are being paid just to sit around and not help the customer. Awaiting a response at least this time.