Viral Deal — cheating and fraud

Address:

400607

I have orderd Red Mi mobile phone online shopping through Viral Deal on 7th Kan 2018

My order id [protected]

being a several reminders the company is not replying or nor sending the mobile in subject, searching or tracking is shows no data found, I m helpless
I have paid Rs. 2749/- by credit card but till date I have not received order or non refund of amount if they fail to fulfil order pls refund our money