Vivekanand Polyclinic, Lucknow — Very bad service

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I “Uma Pati Tripathi” got admitted in private ward(room no 104) registration no. 009874 in your hospital at vivekanand polyclinic on 22th of Jan 2016. it was a operation of gallbladder(due to some stone) case. I have taken all tests in the hospital. Specially thier ultrasound machine/doctor are giving wrong reports as they are given in my reports for lever. Due to their wrong report, my operation was not happen. There are very bad process to admission and test of patients. Their steps, which are happen with me is that I have got admitted in hospital at 22th Jan 2016. No doctor was come to check any reports before operation day/time. On 23 jan 2016, after waiting 4 hours in operation theater doctors said that there is problem in your lever. So we can not operate at this time. You should take medicine for lever first. There is the type of services given to take care of the patient was third class as well on asking for some thing the attitude of the nurses and the staff is totally irritating. I was paying for the services offered by hospital but the attitude of the people working here is as KHAIRATI HOSPITAL. I was thinking that the hospital was having a good reputation and services so i got her admitted but after feeling the nerve of the administration i will never visit this hospital nor i will advice any one, as the services given to me are to totally diminishing the name and fame of the Ram Krishna trust and Vivekanand Polyclinic. It is too expensive hospital. For compare to ultrasound reports, I have attached 3 reports of within in months.