[Resolved]  Vivo — Battery

Address:Panipat, Haryana, 132103

Dear Sir/Madam,

This is to inform you that i am using a vivo v3 mobile that is to be purchased on
11-sep-2016. Since then i am facing
Battery performance issues in the mobile. The phone starts heating and battery performance is very poor. If i use it continously for one hour the battery goes down by 30-35%. So i concluded that it has battery backup of only 4 hours approximately and after four hours it switched off automatically. I THINK This is the BIGGEST MISTAKE by me that i PURCHAsED YOUR BRAND PRODUCT.
Either you should refund my money or give me new phone. I cant take it for grant.
IF MY PROBLEM IS NOT SOLVED WITH IN A WEEK THEN I'M SENDING YOU
A COURT NOTICE IN WHICH YOU PEOPLE HAVE TO BE PRESENT IN COURT.
My phone number is : [protected], [protected]
Mail id. [protected]@gmail.com
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Nov 14, 2016
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Vivo Mobile India Customer Care's response
Hi mohit jangid, as per the telephonic conversation, required information has been provided to you.
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