Vivo Mobile India Complaints & Reviews

This is my order number -
Order number:[protected]
for which i had paid and my money was deducted from my credit card even though order is showing closed
where is my money
who has taken my money
my bank customer support telling me that my money goes to Vivo
help me as soon as possible
when I mailed my problem they replied me with this :-
We apologize for the inconvenience...

Hi my name is sumesh
I have ordered a phone t2 pro on 10th March and order I'd for that order is -
Order number :[protected]
I have paid the amount ₹20999 from my HDFC credit card ending with 1052 and my money was also deducted but order was not confirmed and it shows closed
It has been more than 12 days and I didn't receive the refund yet I even contacted HDFC Bank customer care and they told me that...

Today i hav updated my vivo v60 pro n atomic green line hav came from top to bottom...

Hi Sir/Madam,

Request look into matter, where I have updated latest version of android 14, which was popup by vivo, after that my wifi was not working, hence approached to service center, where the technician was downgraded the version but wifi was still at same is not working.

Instead of repair it they asked to replace the entire mother board, whereas my phone is working, even still using, except wifi issue.br...

Date of Incident[protected]
Full Description- Well Nothing happened in particular, I was lying in my bed watching some reels, and out of nowhere, the Green line started coming, It was dim at first but then it became bold. I restarted my phone to see if it was a software issue or something but it still came.

Last year around Feb or March I had the same issue with the phone and finally got the screen replaced in June....

Subject- Back Panel Damaged while Display Assembling.

Dear Sir/Ma'am
Service Center Add- Plot No-B-34 First floor, IDC, Mehrauli Rd, Industrial Development Area, Sector 16, Gurugram, Haryana 122001
Date Of Visit:[protected]
Invoice s Number: HR[protected]
TIME OF INCIDENT: 09:45 TO 10:19

The back panel has been damaged while assembling the display.
The back panel of the service...

I have been using Vivo X60 for the last 2 .5 years and Last week I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. On 20th January, I visited the local vivo service Centre ( Kamla nagar Delhi ) - they also confirmed that the issue is with a software update and Vivo provide free of cost service on this issue but currently we don't have display available and we...

My Vivo X70 pro has green lines I visited the Mangalore service centre they told me that the have ordered the screen and we replace the scree in 2, 3 days now it's more that 3 weeks the have still not replaced the even tho I am ready to pay the expenses they are saying they don't have the parts available if the don't have the spare parts of ther flagship phones why are the costing the high price and they call x service are premium flagship...

My vivo x60 often gets a green line on the display. VIVO is intentionally pushing software updates to produce the green lines on the screen. when we visit the service center they ask to wait for a month to replace the screen or ask to pay more to exchange with a different model. this is a very cheap strategy to push your customers to buy your useless models. They are also not giving any guarantee that this line won't appear in the future...

Using this mobile from fast 2 year suddenly an update came after an update I noticed that 2 green lining appeared on my screen which was really strange ...after I contacted the nearest Vivo service center in my locality they said that we don't take any responsibility regarding this your mobile screen has a little scratch in the front ..then I said that ok let it be but remove those 2 strange green lining that came after an update they were...

I have been using Vivo X60 for the last 2 .2 years and December 2023 I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. Today 5th Jan, I visited the local vivo service Centre ( Kankarbagh, Patna) - they also confirmed that the issue is with a software update & advised me to pay RS: 9000/- to replace the display. I told them that the problem is because of the software...

I had purchased my vivo v25pro phone on August 2022 at the price 36000.Today i got green line issue after update, i went to the service center they told me that they will charge 12000 for the phone...I asked them that this is not my fault it happened due to the company but still they refused to repair Why are they charging money for something that is their fault ...12000 for a 36000 phone that is very bad...Many companies are offering free...

I had purchased my vivo v25pro phone 1.5 years back at 35000.Today i got green line issue after update, i went to the service center they told me that they will charge 12000 for the phone...I asked them that this is not my fault it happened due to the company but still they refused saying that there was a minor dent...Even if there was some physical damage which i got almost 5 months back...It did not affect my phone and it was very minor...Why...

Hi Team,

I have ordered a mobile phone on iqoo store from my Registered Email account: [protected]@gmail.com and contact number:[protected] on July 11 th after few days I got mail stating that my order with order I'd:[protected] has been cancelled and refund has been initiated they mentioned the refund reference I'd as:[protected]

After that i contacted my bank they said that they haven't received...

Hello Team,

I am facing green line issue on my phone vivo x70 pro+. While I am watching movie it suddenly appears that green link and it is flickering that line constantly. I restarted my phone also, still the green issue is not resolved. Later When I search in internet, I have noticed so many issues like this from different customers.

I need screen replacement. Do the needful.

Thanks,
Rajesh...

Delay in display changing of vivo x60 display of green line issue and telling to wait for 2 month which is absolutely wrong please provide the display as soon as possible please do help...

Hi Team,

I have ordered a mobile phone on Vivo store from my Registered Email account: sunilpotnuru.[protected]@gmail.com on October 9 th after few days I got mail stating that my order with order I'd:[protected] has been cancelled and refund has been initiated they mentioned the refund reference I'd as:[protected]

After that i contacted my credit card bank they said that they haven't received any refund...

I am facing Pink line issue on my Vivo x60 display after software update. I visited below service center but the person over there just makes false stories and not helping. He also abused me in local language.

Address: #Shop No. #153, 5Th Main 7Th Sector Hsr Layout, Bommanahalli, Bangalore:- 560102, Bommanahalli, Karnataka 560102

The service center person first promised to replace the handset with Vivo 29e 256...

Mobile - VIVO X60,
Last two days back I have update software after update mobile restarted, Then screen line came, I have visited near vivo service center, He told after update software happen some mobile. How can acceptable software update is Mandatory it given mobile update i[censored]pdate like that happen means how to buy vivo mobile,
I request you do need full, i need solution...

I purchase a mobile phone of vivo, from very first day its screen is shaking. i visit customer care center but they said this is due to my fault without even checking it. i want my refund...