[Resolved]  Vivo Mobile India — Regarding not received refund from past 5 months for a Cancelled order on iqoo store

Hi Team,

I have ordered a mobile phone on iqoo store from my Registered Email account: [protected]@gmail.com and contact number:[protected] on July 11 th after few days I got mail stating that my order with order I'd:[protected] has been cancelled and refund has been initiated they mentioned the refund reference I'd as:[protected]

After that i contacted my bank they said that they haven't received any refund and they are unable to see any refund with this I'd in their bank records

Again I contacted iqoo team they are not helping me in any kind it's been 5 months not received any refund from them please help me to get refund this Fraudulent iqoo team is saying we have intitated we done from our side but I haven't received any refund please help me it's around 1000 Rupess i even shared my bank statement for 3 times still not helping