[Resolved]  Vivo — Mobile phone

Address:Jaipur, Rajasthan, 302001
Website:www.vivoglobal.in

I am Mamta. I have bought VIVO (vivioX3S) phone( Rs 16000) from one of the shop retailer. I bought this phone on 3 june 15 from JAIPUR. I am seriously fed up with this phone and your customer care services. There are so many issues with phone like hanging, showing insufficient space without reason, net not connecting, copying contacts multiple times etc. I can't even download a new app of just 15 Mb even when I have 6GB of space. Plus it keep getting hanged every time you run multiple apps. Is this why smartphones are made?? As it is under warranty i went to the service center and they behave so rudely with me and your service employees formatted my mobile and i lost all the contacts. Since 7 days i am visiting to your stupid service center and they are not at all responsive.I have brought phone from like 4-5 companies but I have never experienced such things from others company. I have never experienced this kind of chaos and irresponsible behavior. Your services really SUCKS. Your customer care people don't know how to behave with the customer then why the hell are those people sitting on the desk, shouting on customers instead of helping them. If you don't take action in stipulated time, I will go to Social media with this.I want the replacement or else resolve this problem as soon as possible. This is RIDICULOUS .
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Aug 7, 2021
Complaint marked as Resolved 
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Vivo — Vivo v1 are not support otg cable

Namste sir,
My name is mukesh saini my complaint are my mobile vivo v1 are not support otg cable.why?please solve this problem...please my mobile number~[protected]
Vivo Mobile India Customer Care's response, May 17, 2016
Verified Support
Hi Mukesh, we have provided you the resolution from our side. We hope that you would be satisfied. For any further assistance, call us on our toll-free number 1800-102-3388 or visit our website www.vivo.co.in
Need to restart, as nothing happen on this phone
have to restart at least 3-4 times a day
Vivo Mobile India Customer Care's response, May 17, 2016
Verified Support
Hi Anu107, please share your contact number and details on our official mail id that is [email protected]
Hi Mamta, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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