VLCC — Bad treatment and service by Noida Center

Am writing this grievance out o[censored]tter frustration from your staff at VLCC Noida Sector 18 who has encashed treatments worth of 150000 from me and have delivered zero value in the past one year. I had come to VLCC for acne correction and spot correction in December 2022 after giving me peel treatments worth Rs 25000 there was barely any change on my face, post which the Doctor Mansi, Ila, Anshul and Priya suggested me to go ahead for a combination treatment of PRP and derma pen this costed me around 48000, after going ahead for these sessions till I could not see any remarkable difference in my skin, after this these 4 people suggested me to go MNRF work 80000 along with 4 sessions of some skin lightening treatment, in the past 6 months they have not given me a single session of MNRF or the other treatment, each time I visit the clinic I am just given peel treatments. The doctors and staff lie and sell the treatments to customers like me who have faith in the fairness of an establishment like VLCC I have never seen such an incompetent set of people running an office, every time there are scheduling issues, the staff is extremely rude and even the doctors that are there in my opinion misguide patients a lot. I have seen no value in the treatment that has been offered to me, it is my humble request to refund the money that I have spent with VLCC and take some actions against the staff, I would be willing to visit the center and talk to the supervisors at length to describe the ordeal that I have faced with VLCC in past one year.