VLCC — Got insulting and inefficient

Went for weight loss session.
Exactly it's my second day.
No one is there to service efficiently.
No coordinating within staff.
With their activity asked me to go room 6 again to room 1 and then finally again to other room.
Next on machine the staff don't know for what service I came to.

And two staff arguing for one machine.
Thus is not the limit.
It's goes on and on.
So kindly refund what I had paid for this service