VLCC — Burnt my hair after straightening

Address:

Aurangabad, Maharashtra, 431005

I got my hair straightening done at VLCC aurangabad.previously 5times I had done straightening one per year at other parlours.I had good effect there.this time unfortunately I felt that I might get much better result at VLCC so went at VLCC.BT aftr straightening my hairs were burnt.at VLCC Dr.Archana n her colleagues said aftr spa hairs will be fine.so I got hair spa there.still hairs were burnt.they accepted their fault n gave me cystein therapy BT it damaged my hairs more.I m devastated by my burnt hairs as now m.cared to see myself in mirror.I can't go to work with so burnt hairs.I m getting lot of psychological stress.Archana said she will talk to some hair dresser from Mumbai.n asked me to come at 8pm.bt they kept me waiting for 1hour.I m doctor n any layman can tell how doctor's time is precious still I kept patience. BT tht hair dresser said we can't do anything to it hairs as they had gone for straightening fifth time.I told them that I never had this problem before and hairs on my right side r more burnt thn left.if it WS bcoz of 6th time straightening then all hairs should hv got damaged.BT they couldn't explain. why so? His attitude towards clients WS very bad.he doesn't hv manner how to talk to reputed female doctor. MI am facing lot of mental stress bcoz of my burnt hairs. Its hampering my day to day life.I want VLCC to compensate for my hair damage or to face court case . I can provide u pics of my damaged hairs and recorded conversation at VLCC where they hv accepted tht it WS their mistake. My contact number is [protected]. I need fast solution for damage.