VLCC — Double payment

Address:	North Goa, Goa, 403001
Website:	VLCC panaji campal

Sir/Madam
I have taken a VLCC Package service on 26.01.2016 for Rs.2487/and the payment was done through my credit card.But when I have received my Credit card statement on 14/02/2016, I was so surprised that my account was debited for twice for the same amount Rs.2487/.Soon I have contacted the credit card customer care and they told me that the amount was already credited twice to the company.
VLCC Panaji Near Campal is near my house and since beginning I was the regular customer of that parlour. The moment I have given my complaint the main officials of the institution has promised that they will give the refund once they receive the statement of their account.
But unfortunately I didn't receive any call from any body and whenever I used to call them, they have dissatisfied me.
Today 17th March till today I didn't receive what ever excess payment apid to them
Kindly do the needful
Kalpana Nair.C