[Resolved] VLCC — Vlcc mysore

chrisanna

from Mysore, Karnataka

Address:	Mysore, Karnataka, 570017
Website:	www.vlccwellness.com/India

I had enrolled for neck peeling for my neck(4 sessions) and anti tan facial(5 sessions). They were quick to enroll me for the services and I made a payment of Rs.12000.
They made big long claims about how I would see a significant difference after the peel and took my DNA(mouth swab) for some test which I never got reports for. After my second peel on Sunday, the lady tells me how my pigmentation is due to chemical reasons and there is not much they can do about this. Why did she suggest me this in the first place if she wasn't sure.
The customer service is so bad that not once have they followed up with me.

I still have 2 peel sessions and 3 facial sessions and I dont trust these people. I need a refund. Such a waste of time and money.
Name: Chris Anna John

Was this information helpful?

No (0)

Yes (0)

Jun 6, 2017

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

VLCC Customer Care's response Dear Chris Anna,
Greetings from VLCC!

We understand your concerns. It’s our endeavour to offer the best experience to our customers. Please share your contact details with us. Our support and redressal team will get in touch with you soon. Thanks.

Regards
Team VLCC