[Resolved]  VLCC Healthcare Ltd. — Systene treatment

Address:Aurangabad, Maharashtra, 431001
Website:vlcc

I had gone to vlcc for hair cut and color.My hair is quite thin as i had few operations in recent years. But it was wavy so it didnt look so bad.But the hairstylist gave me a treatment called systene without even telling me the results or taking my signature for it which is mandatory. now with systene and short hair cut its looking too bad...i feel llike tying a scarf whole day!!! i have spent 10 k for this.' I went on daserra for color and hair cut. we selected a nice color. But mr anil suggested systene and said this treatment will give u good bounce. come again...when I went on tuesday he did not tell me it was a 24 hr process. i stay far off and so I had to again return next day. after hair wash i was looking like an old hag..as color had reduced by 30% .i said i want earlier color back .He applied color and washed it off immediately. it gave a temporory dark look. but after hair wash I got the faded look again as he didnt let the colour stay even for 5 mins. i am really dissapointed with vlcc...i wanted to look good for my trip to melbourne but now I am looking worse...thin hair, bad colour. very short hair cut. It is now 2 months and my hair is still looking bad. Vlcc staff is ignoring my complaint of refund and compensation. They fleece clients for huge amounts.
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Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2016
VLCC Customer Care's response
Dear Ms Vrinda, Please let us know about the Center location and your Contact No: so that we can get into the details of the complaint and hep in earliest resolution of the issue. Regards, Team VLCC
Verified Support
Jan 21, 2016
VLCC Customer Care's response
Dear Ms Vrinda, Our team has mutually discussed and resolved the issue amicably with you. Hope we have been able to close all your Queries and Concerns. Looking forward to your next visit. Regards Team VLCC
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