VLCC — Not satisfied with what they promised me while purchasing the package.

Address:Vlcc Good Earth Mall gurgaon

Hello, I have taken Laser Hair Reduction- full Body from VLCC Good Earth Mall gurgaon. I only went there for my facial hair, but I bought full body laser. I took it Beacuse When they sold me this full body laser packet they promise me that my hair will go away 95 to 100 percent. I was keep asking about it, how is this possible? The Manager in Good Earth Mall Chandani Sharma insuresed me that its her guarantee if anything happen she is there. First the Manager left the job in that branch and not picking up my call and than now that branch Good Earth Mall vlcc is closed, they shiffted me to the new branch, it also took me long and very difficult process for me to sift in new branch, i don't want to compliant about that right now may be later. Here is my priority my full body laser treatment. I have taken 6 session till now and only 1 session left but the result i am expecting and promised by vlcc is not good enough. I have paid a good amount of money for this package but result is not good. Don't know whom to contact for my concerns and questions. Now the girl who does my treatmen saying buy again same pakage of 50, 000 rupees and take that treatment again. she is saying that you have to take multiple package because hair won't go in ine treatment (7 sitting), which they did not tell me earlier. Please either refund my money or solve my problem. I don't want to waste my money again.
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What is the status now ? They refunded the money or increased the sessions ?because the same issue is concerning me

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