[Resolved]  VLCC — overcharged for service

Address:

831005

My mom and brother had visited the vlcc bistupur branch on 10/8/2018 around 3pm.
They were overcharged for all the services - eyebrow and upper lips, men's haircut and face clean up.
They were given a "kachha" bill and not a proper bill.
The cover up explanation she gave was she didn't know who the customer was, whereas in the bill the name of my mother is clearly reflected. She had torn the bill and refused to talk to me over the phone.
She was really rude to my family members - definitely not a way to build trust and gain customers.
Pfa the bill given by the centre.

service actual rates charged rates
Eyebrow upper lips 80 350
Men's haircut 99/149 500
Face clean up 299/400 950

This is a genuine case of "deliberately over charging the client and cheating the customer". it shows a clear case of malicious intent and deceitful behavior.

It is a shame that i have to report such an activity from a reputed brand franchise.