VLCC — Package revalidation

SaanviGhosh

Address:

Salt Lake, Kolkata

I have number of packages across beauty, pedicures, hair, laser and wellness worth lacks. However due to pandemic for the past one year I have not been able to take any of the services. I received an sms stating few days back, that within 31st March 2021, I have to buy any other package worth 17700 to keep the existing packages valid. 1. Is this really issued by VLCC because I am unable to find any information over the Internet
2. I am not stepping out of the house due to health issue, and not sure when I will be able to take any of the services, so my packages worth lakh will expire if I don’t buy yet another package?

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VLCC customer support has been notified about the posted complaint.