| Address: | vlcc, VLCC Health Care Ltd, 23, A-14 Ln, opposite Dt Mega Mall, A Block, DLF Phase 1, Sector 28, Gurugram, Haryana 122001 |
Treated poorly with no regards paid to customers. the centre is unhygienic. Employees dont have dedicated area to sit and have meals, so they have it on the same bed where you put your naked body for various treatments. They don’t value the time of customers, I ran to avail the services but when I reached I waited for 1 hour. I got my centre changed and after 10 -12 days also there was no update. the VLCC sales person told me it will take 1-2 days. i called him, he stopped picking my call or answering to my questions. Called him from an unknown number, he picked and heard my name and blocked that number. The head of customer services, Noor, i asked her for refund and she promised that I could the next day for my services anytime and they would make it hassle free but she also doesnt get back and after following up says the services can not be provided till January in the centre.
If you want to burn your money, test your patience, talk to service providers with fake words then go here. Was this information helpful? | 
Please share customer contact details and package details i.e Invoice copy with the Centre booking name so that we can have this checked. customer can also reach us on [protected]@vlccwellness.com for any query and clarifications.
Regards
Nidhi